Privacy Policy

About Our Privacy Policy:

At Honeyfy, we take the privacy of our customers very seriously and understand the importance of safeguarding your personal data. This section explains the purpose and scope of our privacy policy and how it applies to all personal data collected by Honeyfy. Our privacy policy outlines our practices for collecting, using, storing, and protecting customer data. It also explains your rights as a customer, such as the right to access, correct, or delete your personal data. At Honeyfy, we strive to be transparent about how we collect and use your personal data. We only collect data that is necessary for the functioning of our business, such as processing orders and providing customer support. We never share your data with third parties for marketing purposes without your consent. We also take steps to ensure that your data is protected from unauthorized access, disclosure, or alteration. We use various technical and organizational measures to safeguard your data, such as encryption, firewalls, and secure servers. Our employees are trained on data protection practices and are required to adhere to strict security policies. Overall, the "About Our Privacy Policy" section is intended to provide you with a general understanding of how we approach data protection at Honeyfy. If you have any questions or concerns about our privacy policy, please feel free to contact us.

Online Store Software

NextJS, Sanity, Firebase, and Stripe are software tools used by Honeyfy to operate its online store. NextJS is a framework used to build the user interface of the website, while Sanity is a content management system used to manage website content. Firebase is a platform used to host the website and provide authentication services, while Stripe is a payment processor used to process payments. When customers interact with the Honeyfy website, these tools are used to collect and process data about their activities, such as the pages they visit, the items they add to their cart, and their payment information. This data is used to provide customers with a personalized shopping experience and to process their orders. Honeyfy takes measures to ensure that customer data is protected while it is being processed by these tools. This includes using secure servers to host the website and encrypting sensitive data such as payment information. Honeyfy also complies with relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR) in the European Union.

Payment Processors

Payment processors such as Stripe, iDeal, and credit card payment providers are responsible for processing and handling customer payment information. When a customer makes a purchase on Honeyfys online store, the payment processor securely collects the necessary payment information (such as credit card number, expiration date, and security code), processes the payment, and then sends the funds to Honeyfys account. Payment processors are required to comply with strict data protection regulations, such as the General Data Protection Regulation (GDPR) and the Payment Card Industry Data Security Standard (PCI DSS). They use a variety of security measures to protect customer data, such as encryption and tokenization. Honeyfy also takes additional steps to protect customer data when using payment processors. For example, we do not store credit card information on our servers and only use trusted payment processors that are compliant with relevant data protection regulations. We also regularly monitor our systems for any suspicious activity and have implemented various technical and organizational measures to prevent data breaches or unauthorized access to customer information.

Shipping and Logistics

When we use DHL for shipping, we provide them with customer information such as name, address, and contact details necessary for the delivery of the order. DHL handles this data in accordance with their own privacy policies and procedures, which we review regularly to ensure they comply with applicable laws and regulations. We take measures to ensure that the customer data we share with DHL is protected during transmission and storage. We use secure connections and encryption to protect this data while in transit, and we only provide DHL with the data necessary for them to fulfill the order. We also require that DHL takes adequate measures to protect customer data during storage and processing, and we regularly review their data protection practices to ensure compliance with our own privacy policy.

External Sales Channels

External Sales Channels We sell some of our items through the following external sales channels: Bol.com If you place an order through the Bol.com platform, Bol.com will share your order and personal information with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use. Marktplaats.nl If you place an order through the Marktplaats.nl platform, Marktplaats.nl will share your order and personal data with us. We use this data to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.

Purpose of data processing

General purpose of processing

Data collected automatically

Data collected automatically by our website is processed to further improve our services. This data (for example, IP address, web browser and operating system) are not personal data. Participation in tax and criminal investigations In some cases Honeyfy may be required to share your data in connection with government tax or criminal investigations based on a legal obligation. In such a case we are required to share your data, but we will object to to do so within the limits of our legal options.

Retention periods

We keep your data for as long as you are our customer. This means that we keep your customer profile until you you indicate that you no longer wish to use our services. If you indicate this to us, we will treat it this also as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the relevant period has elapsed. However, employees no longer have access to your customer profile and the documents we we created in response to your order.

Your rights

In accordance with applicable Dutch and European legislation, as a data subject you have certain rights with respect to with respect to personal data processed by us or on our behalf. Below we explain what these rights and how you can invoke them. As a general rule, to prevent abuse, we send only copies and copies of your data to your already known e-mail address. In case you wish to receive your data to another e-mail address or, for example, by mail, we will ask you to identify yourself. We keep records of completed requests, in case of a request to forget we administer anonymized data. You will receive all copies and copies of data in machine-readable data format that we use in our systems. At any time you have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in an inappropriate manner.

Right of inspection

our always have the right to inspect to data that we process or have processed that relates to you or that can be linked to you. You can make a request to this effect to our contact person on privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all your data along with an overview of the processors that store this data, stating the category in which we store this data, to an email address known to us.

Right to rectification

You always have the right to correct data that we process or have processed that relates to your person or that can be linked to you. You can submit a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation of the data change to an email address known to us. Right to restrict processing You always have the right to restrict data that we process or have processed that relates to you or that can be linked to you . You can make a request to this effect to our contact person for privacy issues. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to an email address known to us that your data will not be no longer processed until the restriction is lifted.

Right to portability

You always have the right to have the data that we process or have processed and that relates to your person or can be traced, be processed by another entity. You can make a request to this effect to our privacy contact person. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed by other processors or third parties to an email address known to us . W such case, we will most likely not be able to continue to provide the service because secure linking of data files can no longer be guaranteed.

Right to object and other rights

In some cases, you have the right to object to the processing of your personal data by or on behalf of Honeyfy. If you object, we will immediately stop processing your data until the objection is resolved. If your objection is justified, we will provide you with you copies and/or copies of the data we are processing or have processed, and we will then permanently suspend the processing. You have also the right not to be subject to automated individual decision-making or profiling. We do not process your data in the way this right applies. You are of the believe that this is the case, please contact our privacy contact.

Cookies

Google Analytics, Cookies from the American company Google are placed through our website as part of our "Analytics" service. We use this service to track and receive reports on how visitors use the website. This processor may be required to share this data data under applicable laws. We have not allowed Google to use analytics information obtained for other Google services. Third-party cookies Where third-party software uses cookies, this is specified in this privacy statement.

Changes in Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the latest version on this page . If the new privacy policy affects the way we process already collected data about you, we will inform you by email.