Fast and Affordable Shipping | Easy Returns

Shipping:

At Honeyfy, we understand that you want to receive your orders as quickly as possible. Thats why we offer fast and affordable shipping options for all of our honey products. Our standard shipping rate is 5,95 €. We usually process orders within 24 hours of payment, and packaging costs are already included in the shipping costs. Your honey will be properly packed and protected for shipping, so you can be sure it will arrive in great condition. In some special cases, delivery may take up to 2-3 days.

Returns:

We want you to be completely satisfied with your honey purchase from Honeyfy. If you are not, you can return your order within 14 days of purchase. To initiate a return, simply send an email to honeyfy.online@gmail.com with your order number and what products you want to return. If the product is defective or incorrectly delivered, please contact our customer service department for assistance. Please note that you will need to cover the return costs yourself, and you can use the courier company of your choice. Return prices may vary. If you return your entire order, you will receive the full amount of your purchase, but we will not refund your original shipping costs. It takes us 3-5 business days to process your return once we receive it, and we will notify you of the status by email. With credit, you will receive the amount of money back to the account you paid from within 3 business days after receiving the credit invoice by email. To ensure a successful return, please make sure to return the product with all accessories provided and, if possible, in its original condition and packaging. If the product or packaging is damaged, we may need to test the product and pass any depreciation costs onto you. If you have any questions about our returns policy, feel free to email us at honeyfy.online@gmail.com.